FAQ - Fun&ko Collectibles

1. What types of products does Fun&ko Collectibles offer?

We specialize in authentic collectibles, including Funko Pops, action figures, LEGO sets, and trading card games, featuring popular themes from Marvel, DC, Disney, Pokémon, and more.

2. Are all Funko Pops and trading cards authentic?

Yes! We take pride in selling only 100% authentic Funko Pops and trading cards, sourced directly from trusted suppliers to ensure top quality for collectors.

3. Do you ship internationally?

Absolutely! We offer shipping within United Arab Emirates, Lebanon, as well as to Europe and the United States. Check our Shipping Policy for details on rates and delivery times.

4. What shipping options are available?

We offer standard and express shipping options, with rates varying based on your location. For specific rates, please refer to our Shipping Policy or contact us directly.

5. How long does it take to receive my order?

Lebanon: Orders are typically delivered within 1–7 business days.
United Arab Emirates, Europe & United States: Delivery takes between 4–10 business days, depending on your selected shipping option and location.

6. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and cash on Delivery (Lebanon Only). For international customers, Future additional methods may be available depending on your country.

7. Can I track my order?

Yes, once your order is processed and shipped, you’ll receive a tracking number by email or sms to monitor your shipment’s progress.

8. Do you offer pre-orders for new releases?

Occasionaly, we offer pre-orders for upcoming Funko Pop releases, new figures, and trading card expansions. Keep an eye on our website or subscribe to our newsletter to stay updated!

9. What is your return policy?

All sales are final. Due to the nature of collectibles and trading cards, we do not accept returns or exchanges. Please review your order carefully before purchasing. If you have any questions, feel free to contact us. Thank you for understanding!.

10. Can I request specific Funko Pops or figures not currently listed on your site?

If there’s a particular item you’re looking for, let us know!,we’ll do our best to source it for you.

11. Do you offer bulk discounts for collectors or resellers?

For bulk purchases. Please reach out to us directly to discuss discounts and availability for bulk orders.

12. Are there any special services for collectors?

Yes! We offer protective cases or cardboards or boxes for Funko Pops and trading cards, as well as limited-edition exclusives. Check our site regularly or sign up for our newsletter to catch exclusive collector offers.

13. How can I stay updated on new arrivals and promotions?

By subscribing to our news letter or contacting us for Joining our whatsapp Broadcasts Lists.

14. How do you ensure items arrive in mint condition?

We carefully inspect every item to ensure it's in the best possible condition before packing. Our team uses high-quality materials and protective packaging to safeguard items during shipping, helping us achieve the highest mint condition rate in the country.

15. What type of packaging do you use?

We use durable,  boxes and/or Pop Protectors When Needed to protect your collectibles from any potential damage during Shipping.
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