Fun&ko Collectibles Customer Policy

1. Introduction

Welcome to Fun&ko Collectibles!
we are dedicated to bringing our customers a wide variety of authentic collectibles, including Funko Pops, trading cards, and merchandise from Marvel, DC, Disney, and more. We strive to provide an enjoyable and hassle-free shopping experience, and our policies are designed to protect both our customers and our business.

2. Product Authenticity

At Fun&ko Collectibles, we guarantee that all our products are 100% authentic. We take pride in sourcing directly from reputable suppliers to ensure our customers receive high-quality collectibles.

3. Order Processing and Shipping

Order Confirmation: Once an order is placed, a confirmation email will be sent with details of your purchase.

Processing Time: Orders are typically processed within 1–2 business days, excluding holidays.

Shipping Rates: We offer competitive local and international shipping rates, covering Lebanon, Europe, and the United States. Rates vary by destination, weight, and size of the package.

International Shipping: International orders are subject to customs duties and taxes as per the destination country’s regulations. Fun&ko Collectibles is not responsible for these additional charges.

Tracking: A tracking number will be provided once the order is shipped.

4. Return and Refund Policy

All sales are final. Due to the nature of collectibles and trading cards, we do not accept returns or exchanges. Please review your order carefully before purchasing. If you have any questions, feel free to contact us. Thank you for understanding!.

5. Damaged or Defective Items

If your order arrives damaged or contains defective items, please reach out to our customer support within 48 hours of receiving the product. We may request photos of the damage to assist with your claim and will work to resolve the issue as quickly as possible.

6. Privacy Policy

Fun&ko Collectibles is committed to protecting your privacy. Any personal information collected during the order process is used solely for order fulfillment and customer service purposes. We will not share or sell your information to third parties.

7. Customer Support

We value our customers and aim to provide exceptional support. If you have any questions, concerns, or feedback, please contact us at [+9613437933]. Our team is here to assist you during regular business hours.

8. Changes to Policy

Fun&ko Collectibles reserves the right to update or modify this policy at any time. Updates will be reflected on this page, and customers are encouraged to review it periodically.